Whether you are a parent in the middle of a rough homework week, an adult trying to make your evenings hold together, or a teacher looking for a printable routine card to send home, this is the place to write. Tell us what the day actually looks like, what you have already tried, and which part keeps falling apart. A short, specific message gets a far more useful reply than a general one, so mention the age of the child if it is about kids, the time of day that goes wrong, and anything you have already put on the fridge or the kitchen table.
Before we send anything back, it helps to know where the friction sits. Is it the school run, the homework table, or the hour after dinner when nobody can find their shoes? Fill in the short check below and we will point you toward the routine cards, timers or wind-down lists that fit your household.
We read every message ourselves. If your question is about a specific teacher conversation or a reduced homework load, say so in the notes and we will answer that part first.
Replies usually land within two working days. Weekends are slower, and that is on purpose.
Send a note if you want the free routine pack, a printable morning card, or a wind-down checklist for the kitchen fridge. You can also write in with a specific snag: a school bag that never gets packed, a homework standoff, or an evening that keeps disappearing. Real questions get real answers, not a script.
Granny Suz is run from South Africa, so replies usually land within two working days. If your message arrives over a weekend or a school holiday, give it a little longer. Short and specific works best: tell me who the routine is for, roughly what age, and what part of the day keeps going sideways.
No call centre, no ticket queue. Messages land with a real person who reads them between school runs and kettle boils. If you are writing about a specific routine, a school letter or a sensory tool that stopped working, say so in the first line and you will get a straighter answer.
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Letters about printable routine cards or school paperwork are answered in writing, so keep a copy of anything you send.
Best for short questions. If you are mid-meltdown or mid-homework standoff, email instead and we can take our time with it.
Attach a photo of the kitchen table, the school bag or the timetable if that is easier than describing it. Pictures save a lot of back and forth.